Privacy Policy

Who we are

Owwtreach is a business that operates in Amherst, Massachusetts. ("Owwtreach" "us," "we," or "our") and we respect the privacy concerns of our customers and all users of our websites, applications, social media, content, and all other products and services (collectively, the "Services"). Our main website may be accessed at this URL: https://owwtreach.com. We are committed to protecting and respecting your privacy. This Privacy Policy (the "Privacy Policy") and any other documents referred to in it sets forth the basis on which any personal data we collect from you, or that you provide to us, in connection with the Services will be processed by us. We are providing this Privacy Policy so that you can better understand how we collect, use, and share information that is gathered using our Services.

We may change provisions of this Policy from time to time and will indicate when changes have been made by revising the date at the top of this Policy. We encourage you to review the Policy whenever you access the Services to make sure that you understand our practices. If we make material changes to this Policy, we will provide you with additional notice.

It's important that you read the following carefully to understand our practices. Please also review the Terms of Service Agreement.

If you have any questions or unresolved privacy concerns, please contact us at privacy@owwtreach.com.

Data Protection Across the Globe

Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply common protections described in this policy. These protections align with well-known standards such as ISO 27001:2017 and others.

Information that We Collect

Information that you provide to us: We may collect information that you provide when using our Services, such as when you: (1) create an account; (2) subscribe to our Services; (3) participate in events or promotions; (4) send questions or comments via email or live chat; (5) interact with our sales or customer support team; (6) apply for a job with us online; (7) fill out surveys; (8) use our apps or websites; or (9) otherwise communicate with us or any other person through or about our Services. The types of personal information that you provide may include your name, email address, telephone number, mailing address, credit card information, and other contact or identifying information that you choose to provide. We store, process, and maintain files and content that you create and/or upload using our Services, as well as other data related to your account in order to provide the Services to you.

We do not store any credit card information we receive except as necessary to complete and satisfy our rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by you.

Information about use of our Services: Our servers automatically collect usage information about your use of the Services, including the webpages visited, number of log-ins, data displayed or clicked on, actions taken, your language preference, and other login information. We may collect automated error reports in the case of software malfunctions, which may contain some or all of the information in your account and content and may be reviewed to help resolve problems with the Services.

If you participate in a livecast or video conference with us, we may record the session and retain the recordings, and you should assume we are since our interactions are part of the Services. We own any content that you appear in and may feature, sell or create content from it. If you participate in a training or product course, we collect completion data.

We collect information from the device and application you use to access our Services. Device data mainly means your IP address, operating system version, device type, device ID/MAC address, system and performance information, and browser type. If you are on a mobile device we also collect the UUID for that device.

We use a variety of technologies to collect this information, such as first party and third party cookies and tracking services that employ cookies and page tags (also known as web beacons). This data includes usage and user statistics. Emails sent by Owwtreach or by users through our Services also include page tags that allow the sender to collect information about who opened those emails and clicked on links in them. We provide more information on cookies below.

We also use Facebook "pixels" on many of our sites or apps so that we can understand your digital behavior and potentially later target you with related advertising. We also use Google Analytics to understand how long you might spend on our Sites or how you interact with our Services. If you ever choose to opt-out of targeted advertising with us, then please contact us at support@owwtreach.com so that we can potentially remove your email, data or profile from any advertising we may use.

Like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, device type and timestamps.

If you arrive at Owwtreach from an external source (such as a link on another website or in an email), we record information about the source that referred you to us.

Information from third parties and integration partners: We may obtain personal information from third parties and combine such information with the information that we collect through our Services and such information may be used for the purposes described in the "How We Use the Information We Collect" section below. For example:

• You give permission to those third parties to share your information with us or where you have made that information publicly available online.
• You create or log into your account through a third-party social networking site or one of our integration partners, we will have access to certain information from that service such as your name and account information.
• You purchase an offer that comes with a free group coaching session or other coaching fulfillment that requires us to share your contact with the fulfillment provider.
• If you purchase our Services, we may receive information from our third-party payment processors.
• We may collect information from unaffiliated third parties so that we can better understand you and provide you with information and offers that may interest you.

How We Use the Information We Collect

Use of Information: We may use the personal information collected through our Services to:

• Operate and improve our Services;
• Send you advertising or promotional materials;
• Provide and deliver the Services or other services you request, process transactions, and send you related information;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests and provide you with requested customer support;
• Monitor and evaluate trends, usage, and activities in connection with our Services;
• Secure our systems, prevent fraud, and help us to protect the security of your account;
• Prevent, detect, and investigate potentially prohibited or illegal activities and to enforce our terms and policies;
• Personalize and improve the Services, and provide content, communications, or features that match users interests; and
• Link or combine with other information we obtain from third parties to help understand your needs and provide you with better service.
• Connect you with a coach or service as part of your free group coaching bonus that comes with some offers.
• When you provide your phone number to us, we may use your phone number to confirm orders, deliver promised ongoing training or communication, and to send text updates, promotions, videos, audios, or sms messages related to Owwtreach services, or related brands or programs. You can opt-out of receiving any future text messages by simply replying to any of our text messages at any time with the word STOP. By signing up for our Services, you hereby grant us permission to text you until you reply STOP.

We reserve the right at all times to review your content and information to help resolve problems with our software or Services, or to ensure that you remain in compliance with our Terms of Service.

Information we may share: We will never "sell" your personal information (as that term is defined in the California Consumer Privacy Act). However, we may share your personal information with third parties as follows:

• Service Providers: We use other companies, agents, or contractors to perform services on our behalf or to assist us with the provision of services to you. For example, we engage service providers to provide marketing, advertising, coaching, training, communications, security, payment processing, infrastructure and IT services, to customize, personalize, and optimize our Services, to process payment transactions, to provide customer service, and to analyze and enhance data. While providing such services, these service providers may have access to your personal information. These service providers have agreed to maintain the confidentiality, security, and integrity of the personal information that they obtain from us and we do not authorize them to use or disclose your personal information except in connection with providing their services.
• Protection of Owwtreach and others: Owwtreach may disclose your personal information if required to do so by law or if we believe in good faith that such action is necessary to: (a) comply with a legal obligation or a lawful request by a government authority; (b) protect and defend the legal rights or property of Owwtreach or End-Users; (c) act in urgent circumstances to protect the personal safety of End-Users or the public; (d) protect against legal liability; or (e) as otherwise required or permitted by law.

For the complete Privacy Policy, please contact us at privacy@owwtreach.com